Internet Service Providers (ISPs) & Managed WiFi
Connecting communities to what matters most
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INVESTMENT APPROACH
Connectivity is our Business
1. RESEARCH
We focus on essential connectivity services with recurring revenue and long-term customer relationships. We look for ISPs serving multi-dwelling and community properties, where service reliability is critical and switching costs are high.
2. RECRUIT
We pair strong regional operators with seasoned sales leaders and technical advisors who help standardize operations and improve performance metrics.
3. PARTNER
We invest alongside founders to professionalize back-office systems, improve customer service processes, and strengthen compliance, without disrupting the culture that built their reputation.
4. GROW
We drive expansion through organic sales, geographic rollouts, and add-on acquisitions, building the nation’s most reliable independent managed WiFi and bulk ISP platform.
CSG partners with ISPs to unlock new revenue streams, grow average revenue per user (ARPU) through add-on services, and deliver industry-leading service quality. We prioritize operators with exclusivity over their venues, exceptional customer service metrics, and high-quality, scalable network infrastructures. We acquire bulk ISPs, business ISPs, open access networks, and residential ISPs.
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Focus Areas
- MDUs & Managed WiFi
- Manufactured home communities
- RV parks
- Hotels
- Homeowners Associations (HOAs)
- Student dormitories
- Senior living facilities
Platform investments
$50-$100m
In revenue
$1-$20m
In EBITDA
Add on investments
$1m
In revenue
No
EBITDA requirements
